Frequently Asked Questions
Everything you need to know about using PreLiftOff to get feedback before you launch, promote, print, publish, or spend money going live.
Start a CampaignGetting Started
How does PreLiftOff work?
PreLiftOff helps you collect feedback before you launch or promote something.
You create a campaign, upload or link to what you want reviewed, add a few questions, then share your feedback page with reviewers. Reviewers can rate your campaign, answer your questions, and leave comments.
Once your campaign has enough reviews, PreLiftOff can create an AI report that summarises the feedback and highlights what people liked, what confused them, and what could be improved.
What can I get feedback on?
You can use PreLiftOff to get feedback on things like:
- Logos
- Business names
- Websites
- Landing pages
- Ads
- Social media creatives
- Product pages
- Services
- Offers
- App screens
- Packaging
- Pricing offers
- Flyers
- Posters
- Campaign messages
- Pre-launch pages
If people can look at it, read it, compare it, or respond to it, you can usually create a PreLiftOff campaign for it.
Who is PreLiftOff for?
PreLiftOff is useful for:
- Small business owners
- Startups
- Creators
- Coaches and consultants
- Freelancers
- Agencies
- Marketers
- Designers
- Developers
- Local businesses
- Online sellers
- Product and service providers
It is especially useful when you want honest feedback before spending money on advertising, printing, development, stock, branding, or a public launch.
Why should I use PreLiftOff before launching?
Because guessing can be expensive.
PreLiftOff helps you find out what people actually think before you spend more money. You can discover whether your campaign is clear, trustworthy, appealing, confusing, too vague, too expensive, or missing something important.
This helps you improve before going live.
Campaigns & Reviews
What is a campaign?
A campaign is the item, offer, design, page, product, service, or promotion you want people to review.
For example, one campaign could be:
- A new logo
- A website homepage
- A Facebook ad
- A service offer
- A product page
- A landing page
- A flyer
- An app screen
- A packaging design
Each campaign gets its own feedback page that you can share with reviewers.
What is a review?
A review is feedback from someone who views your campaign.
A reviewer may give a rating, answer your questions, and leave comments. Their feedback helps you see what is working, what is unclear, and what could be improved before you launch or promote your campaign more widely.
Can I use PreLiftOff for private feedback?
Yes. You can use PreLiftOff privately by sharing your campaign link only with selected people.
For example, you may want feedback from:
- Friends
- Family
- Staff
- Business partners
- Existing customers
- A client
- A project team
- A private group
- People inside your organisation
Private feedback is useful when you want controlled input before sharing something more widely.
Can I share my campaign publicly?
Yes. You can share your campaign link publicly if you want wider feedback.
You can share it on social media, by email, by SMS, in business groups, with customers, on flyers, or anywhere you want people to review it.
Can I get feedback from my own audience?
Yes. You can share your campaign with your own customers, followers, email list, team, or business community.
This is useful when you want feedback from people who already understand your business, industry, or target audience.
Can I test more than one version?
Yes. PreLiftOff can be used to compare different versions.
For example, you can test:
- Logo A vs Logo B
- Two ad designs
- Different landing page versions
- Product packaging options
- Different headlines
- Different offers
- Before and after designs
Comparing versions can help you choose the stronger option before going live.
Credits & AI Reports
How do credits work?
Credits help power activity inside PreLiftOff.
Credits may be used for campaign features, AI reports, feedback tools, or other platform actions. Reviewers may also earn credits by completing helpful reviews.
Give useful feedback → earn credits.
Use credits → create campaigns, unlock insights, or access features.
How can reviewers earn credits?
Reviewers can earn credits by completing eligible reviews.
A good review should be honest, useful, and relevant. It should help the campaign owner understand what worked, what did not, and what could be improved.
Reviews that are rushed, fake, abusive, copied, or low quality may not qualify for credits.
Can I buy more credits?
Yes, where available. Campaign owners can buy more credits to continue using PreLiftOff features, unlock reports, or support more campaign activity.
Credit options may vary depending on the account and available plans.
What does the AI report include?
The AI report summarises your campaign feedback and turns reviews into clear insights.
It may include:
- Launch readiness score
- Average rating
- Key feedback themes
- What people liked most
- Common concerns
- Confusing parts
- Suggested improvements
- Positive signals
- Reviewer highlights
- Practical next steps
The goal is to help you quickly understand what reviewers are saying and what to improve next.
When does the AI report unlock?
The AI report unlocks once your campaign has at least 10 reviews.
This gives PreLiftOff enough feedback to identify useful patterns, common concerns, positive themes, and practical next steps.
Is the AI report the same as human feedback?
No. Human feedback is the foundation.
The AI report helps organise and summarise the reviews so you can understand the bigger picture faster. It does not replace real reviewer opinions. It helps you spot patterns across the feedback.
Pre-Registration
What is pre-registration?
Pre-registration allows people to show interest before a product, service, offer, event, or campaign is fully available.
For example, a business may use pre-registration to collect interest for:
- A new product
- A new service
- A local offer
- An event
- A course
- A booking waitlist
- A limited release
- A new business launch
This helps the owner understand interest before committing more money to stock, advertising, printing, or development.
How does pre-registration help business owners?
Pre-registration can help you see whether people are interested before you invest heavily.
It can help you answer questions like:
- Do people want this?
- Is the offer clear?
- Are people willing to register interest?
- Does the page explain the value well?
- What concerns do people have?
- What should be improved before launch?
This can help reduce wasted spend and improve your launch material.
Safety & Guidelines
What should I not upload?
PreLiftOff is not for content that is illegal, harmful, misleading, offensive, adult, hateful, violent, or unsafe.
You should not upload:
- Illegal products or services
- Scam, fraud, or misleading offers
- Adult or explicit content
- Hate, harassment, or abusive content
- Violent or graphic content
- Private information about another person
- Content you do not have permission to use
- Medical, financial, or legal claims that could mislead people
- Anything that breaches PreLiftOff’s content guidelines
Campaigns that do not meet the guidelines may be removed, hidden, rejected, or refunded where appropriate.
What happens if a campaign does not meet the content guidelines?
If a campaign does not meet PreLiftOff’s content guidelines, it may not be available for feedback.
In some cases, the campaign may be reviewed, rejected, hidden from reviewers, or refunded depending on the situation.
This helps keep PreLiftOff useful, safe, and appropriate for reviewers and campaign owners.
Is my campaign public?
Your campaign has a feedback link that can be shared with reviewers.
If you only share the link privately, feedback can be limited to the people you choose. If you share it publicly, more people may be able to view and review it.
Getting Better Feedback
How do I get better feedback?
You will usually get better feedback when your campaign is clear and focused.
Best practice:
- Use a clear title
- Explain what you want reviewed
- Ask focused questions
- Upload clear images or links
- Keep the review simple
- Share with the right audience
- Wait for enough reviews before making big decisions
What should I ask reviewers?
Good questions include:
- What was your first impression?
- What did you like most?
- What confused you?
- Would this make you click, buy, book, sign up, or learn more?
- What would you improve?
- Which version do you prefer and why?
- Does this look trustworthy?
- Is the offer clear?
The best questions are simple and directly connected to the decision you are trying to make.
How many questions should I ask?
Keep it short.
Around 3 to 5 questions is usually enough. Too many questions can reduce the number of completed reviews.
Can I use PreLiftOff before spending money on ads?
Yes. This is one of the best uses for PreLiftOff.
Before running paid ads, you can test your creative, message, offer, landing page, or call to action. This can help you find issues before you spend money sending traffic to something that may not be clear or appealing.
Can PreLiftOff tell me if my campaign will succeed?
PreLiftOff cannot guarantee success.
What it can do is help you make a better decision before you launch, promote, print, publish, or spend money. Feedback can reveal problems early and help you improve your campaign before more people see it.
Is PreLiftOff only for new launches?
No. You can also use PreLiftOff to improve something that already exists.
For example, you can get feedback on an existing website, ad, offer, service page, product page, logo, flyer, or landing page before updating or promoting it again.
Business Use
Can agencies use PreLiftOff with clients?
Yes. Agencies, freelancers, designers, and marketers can use PreLiftOff to collect feedback before presenting, launching, or finalising client work.
It can help support decisions with real feedback instead of relying only on personal opinion.
Can local businesses use PreLiftOff?
Yes. Local businesses can use PreLiftOff to test flyers, offers, logos, websites, ads, service pages, product launches, events, and promotions.
It is useful for checking whether customers understand and respond well to your message before you spend money promoting it.
Do I need technical skills to use PreLiftOff?
No. PreLiftOff is designed to be simple.
You create a campaign, add your material, choose your questions, then share your feedback link.
Can I edit my campaign after publishing?
Yes, depending on the campaign status and available settings.
Small edits can help improve clarity, but if you make major changes after receiving reviews, earlier feedback may no longer match the updated version. In that case, it may be better to create a new campaign.
What makes PreLiftOff different?
PreLiftOff is built around one simple goal:
Get useful feedback before you spend more money going live.
Instead of guessing, you can collect reviews, compare responses, unlock an AI report, and make improvements before launching or promoting your campaign more widely.
Ready to get feedback?
Create a campaign, share your feedback link, and find out what people think before you spend more money going live.
Start a Campaign